Your operations:delivered better, faster, and for less
Kairos Digital Solutions helps organizations achieve measurable cost reduction, faster delivery, and higher-quality outputs — with senior-led thinking and AI-native delivery.
Former Big 3 consultants + world-class data scientistsout to help government win in the AI era
A nimble small business, now pursuing HUBZone certification.
More mission per dollar.
We show up for the people we serve by aligning to your mission, not our margin. We center our delivery on best-in-class human expertise, with AI around the edges. We aspire to earn your trust so we may do our best work together.
Take ownership of complex operations, and deliver them at low cost
Many programs lose their way over time, resulting in work that doesn't directly serve the mission. We're at our best when we can help you rediscover the work that matters, design workflow that utilizes the latest technology, run the ongoing operations we've designed, and be contractually accountable for the outcomes we promised to deliver. We can do that end-to-end or in smaller pieces.
A small senior team with an AI engine behind it
Senior experts make every judgment call; AI handles the repetitive scaffolding — faster, at lower cost, with human oversight at every step.
Expert-led Client Service
An SME, an AI delivery expert, and an engagement manager — the senior team that makes every judgment call.
Governed AI Delivery Center
AI and analysts producing the output of much larger teams — with human oversight at every step.
High-quality outputs, delivered fast
At a cost you can justify — and it scales up and down with the work.
News
Join the Mission
We are a team of dedicated consultants and policy experts driven by a common goal: creating impactful solutions for society's most complex challenges. Be part of a collective where professional excellence meets warm collaboration to drive meaningful change.
See Open Roles →Built for complex operations.Oriented toward results.
A firm founded to prove that complex organizations, public and private, can operate with elite-level efficiency, AI-native processes, and real accountability for outcomes.
Why we started Kairos
Kairos Digital Solutions was founded in 2026 by consultants who came up at the Big 3 firms, and who spent years watching organizations in both the public and private sectors struggle with problems that had known solutions. The tools existed. The methodologies existed. What was missing was a firm willing to bring them to the work with genuine commitment to results, not just compliant deliverables.
The methodology is not theoretical. Our founders spent their careers running large-scale transformations at top-tier firms, and we built Kairos around the parts of that work that actually moved the numbers: senior judgment on every call, AI carrying the volume, and accountability written into the contract rather than promised around it.
We exist to prove that any organization, from a federal or state agency to a commercial operator, can operate with elite-level efficiency, AI-native processes, and real accountability for outcomes.
Meet the team
Former Big 3 consultants and world-class data scientists — a team of elite consultants and AI pioneers dedicated to proving that complex operations can be faster, leaner, and more effective.
Meet the team →How We Show Up
How we show up for the agencies, teams, and communities we serve — across the missions we serve, the craft we bring, and the trust we steward.
Let's talk about your mission
Tell us what you're working on. We're direct and easy to reach.
Work With Us →Our leadershipteam
Former Big 3 consultants and world-class data scientists — a team of elite consultants and AI pioneers dedicated to proving that complex operations can be faster, leaner, and more effective.
The people behind the work
KFKeith Fairbank
Former Partner at a top-three global strategy firm. Directly accountable for the largest program management office on a $1B+ DoD healthcare IT IDIQ — by spend and headcount. PhD, Brown University. Active TS clearance.
MRMike Ross
Former Principal at a top-three global strategy firm. On the same $1B+ IDIQ, accountable for the data science, interoperability, and AI Center of Excellence portfolios — the contract's most technically complex scopes. Prior: advised five $1B+ organizations on AI strategy and deployed 20+ AI/automation use cases as dev team lead. Active CAC.
Experience that compounds
Join the mission
We look for consultants who are rigorous, fast, and motivated by government mission.
See Open Roles →A committedlocal business
Kairos is rooted in Pawtucket, Rhode Island — a city that helped start American industry, and one we’re helping build again. We are pursuing HUBZone certification.
Birthplace of the American Industrial Revolution
In 1793, Samuel Slater built Slater Mill on the banks of the Blackstone River, right here in Pawtucket — the first successful water-powered cotton-spinning mill in the United States.
Historians call it the birthplace of the American Industrial Revolution: the place where a new way of working took hold and spread across the country. Building something new in a city with a history of building things that matter is not lost on us.
A HUBZone, being revitalized
Today Pawtucket is a federally designated HUBZone — a Historically Underutilized Business Zone — in the middle of a real revival. The old mills are becoming housing, studios, offices, and small businesses.
Locating Kairos here is a first-order commitment, not a certification play. We want to be part of that revitalization — adding good jobs and investment where they compound.
Rooted here, invested here
Our leadership team lives and works in the Pawtucket area. We build the firm the way we’d want a neighbor to — and we put that commitment to work three ways.
Hire local
We recruit from local universities and help keep early-career talent in the community.
Buy local
We direct our spending to local businesses and other HUBZone firms.
Give local
We give back to local non-profits working on the challenges that matter here.
Being local isn’t a line in a capabilities statement for us — it’s where we are, who we know, and what we’re accountable to. The revitalization of Pawtucket is a project we intend to be measured by.
Building here, on purpose
Want to work with a firm that’s invested in its community? Let’s talk.
Talk to Our Team →Take ownership ofcomplex operations
We work with public- and private-sector organizations on the operational problems that matter most — cost, speed, and capability. Every engagement is defined by clear outcomes and structured for real accountability.
Four ways we deliver
Strategic to executional — from setting direction to running the work.
Teams we've delivered for
Public-sector and commercial organizations that trusted us with the work.
Baseline of program health, performance, and modernization priorities against mission outcomes.
Target operating model and AI-native process design for the modernized function.
Sequenced transformation plan with priorities, dependencies, and expected outcomes.
Stand up and run the transformation office — governance, delivery, reporting against outcomes.
Leader coaching and workforce enablement for AI-native workflows and judgment-in-the-loop.
Policies, controls, and the operating model for responsible AI across the enterprise.
Tell us what you're working on
Whether you're planning a transformation or figuring out where to start, we're direct and easy to reach.
Work With Us →Strategy for the AI era,built on your data
Functions and processes, redesigned for the AI era. We advise, design, and build at any altitude — one workflow or an entire function — on data foundations that make AI real.
Rethink the work. Build what runs it.
Every function in your organization was designed before AI could carry real work. We help you decide what that means for you, and then we make it real. Sometimes that's a whole function reimagined end to end; more often it starts with one process, one decision, or one cycle time that matters to the mission. We advise, we design, and we build — with AI as the engine, not the goal.
What makes our strategy work different is data fluency. A redesign is only as good as the data architecture underneath it, so the same team that draws the operating model builds the platforms, pipelines, and governance it runs on — on technology your security team already approves, with your teams able to run and extend everything we stand up.
AI & Data Strategy
We start with the mission outcome you need — cost, speed, or better decisions — and work backward to the operating model, the use cases, and the roadmap to get there.
Function & Process Redesign
How the work should get done in the AI era — one process or an entire function — with humans in charge of judgment.
Use-Case Discovery & Prioritization
High-impact use cases ranked against mission outcomes, data readiness, and the path to secure adoption.
Data Platforms & Pipelines
The architecture underneath: governance, quality, and secure, approved pipelines that make AI work in production.
AI Governance
Policies, controls, and the operating model for responsible, auditable AI.
Adoption & Workforce Enablement
Change management and upskilling so your teams turn capability into realized value, and run it themselves.
Universal Health-Coverage Platform — re-strategized
Kairos built the market strategy and economic model for a national health-coverage platform — a mobile service expanding universal health coverage across francophone West Africa by connecting citizens, clinics, pharmacies, insurers, and the national scheme on a single rail.
We diagnosed why coverage had stalled, mapped the citizen enrollment journey and its barriers, modeled the payer economics that make coverage increasingly self-financing, and sequenced a regional scaling roadmap — packaged as a cabinet-level case for government partnership.
Shared with permission. Figures have been altered to protect client confidentiality; magnitudes are directional.
DTC Subscription Brand — a queryable insights layer for non-technical teams
We were asked to build a queryable insights layer for a non-technical operations team supporting customer functions — marketing and customer service — so they could answer their own questions without waiting on engineering.
We stood up a Medallion-architecture database with unified views of customers, agents, and products drawn from the client’s three major data platforms. LLM enrichment deepened customer metadata, and machine learning generated the agentic triggers that fire off the layer. We shipped it as a custom MCP server for credentialed users, run by a 5-agent data governance team.
Shared with permission. Figures have been altered to protect client confidentiality; magnitudes are directional.
Live information layer connected to client data base
Queryable insight capability to answer any question about the customer function
Turn ambition into direction
Tell us about your mission. We'll show you where AI creates measurable value, and build the shortest path to it.
Talk to Our Team →Deep expertise,in the moments that matter
Practicing experts across dozens of specialties, fractional and on call — equipped with rich program context so they deliver real value from the first hour.
Break the link between expertise and hours billed
Government has traditionally bought expertise by the full-time seat: a senior specialist in every meeting, taking notes, and preparing reports — expensive people doing work below their license so they can stay "in context." Programs end up paying for attendance instead of judgment.
AI changes the math. Meetings, documents, and program data are continuously captured and distilled into a rich, current picture of your program. An engagement manager who knows that picture cold uses it to brief an expert on exactly what they need, exactly when they're needed. What once took forty hours a week of ambient presence now takes a tailored briefing and a few focused hours.
So we deliver expertise differently. Our engagement managers hold the ground truth on your program. Our delivery center keeps the context engine current. And a broad bench of practicing experts — each contributing a few focused hours a week — is pulled in at the moment their judgment moves the program. More specialties, more perspectives, more current experience, at a fraction of the cost of full-time seats.
Fractional Expert Bench
Practicing experts with current, top-of-field experience — on call across dozens of specialties, for the hours that count.
Program Context Engine
Meetings, documents, and project data — continuously captured, processed, and queryable, so context is never locked in one person's calendar.
Expert Briefing Packets
Tailored preparation — program context, stakeholders, comparables — that takes an expert from request to real contribution in about a week.
Embedded Engagement Management
An engagement lead who knows your program end to end, and brings in the right expert at the right moment.
Managed-Service Economics
Firm-fixed-price delivery. We manage the hours; you buy outcomes, not calendars.
Clinical Informatics — our first expertise platform
We're building our first expertise-on-demand platform around clinical informatics for military health — the physicians, revenue-cycle experts, and clinical analysts who know modern electronic health records deeply, and whose judgment programs need far more often than their full-time attendance.
The traditional model staffs a handful of full-time clinical informaticists covering a handful of medical specialties, with much of their week spent on notes, reports, and meetings. Our model taps the deep bench of practicing clinicians with a decade of private-sector experience in the same systems — each working five to ten focused hours a week, briefed and mobilized by an engagement manager within about a week of the request.
Offering in development, built on our delivery model and proposal work in federal health. Figures are design targets, not delivered results.
The right expert, at the right moment
Tell us where your program needs deeper judgment. We'll show you what a fractional bench could look like.
Talk to Our Team →Complex programs, under control
The governance, cadence, and reporting backbone that keeps multi-year efforts on outcome, on schedule, and on budget.
Governance that drives delivery, not just decks
Program management should move the work forward, not just document it. We stand up the lightest governance that still gives leaders a true, real-time picture and keeps every workstream accountable to outcomes.
We pair senior delivery leadership with AI-built reporting, so status is a byproduct of the work — not a weekly fire drill.
PMO Stand-Up
Establish the governance, cadence, and reporting backbone for complex programs.
Portfolio Governance
Prioritize, sequence, and fund initiatives against mission value and dependencies.
Delivery Assurance
Independent oversight of schedule, cost, and quality across major efforts.
Risk & Dependency Management
Surface risks and cross-program dependencies before they become blockers.
Outcome Reporting
Real-time, decision-grade reporting that ties activity to mission outcomes.
An AI-run Procurement desk, with human governance
An energy-sector vendor marketplace tracked thousands of vendors but rebuilt the same procurement process by hand on every project — sourcing hundreds of vendors, onboarding them field by field, and checking insurance against contracts manually. Only about a third finished onboarding, and coverage thinned out fast in new geographies.
We stood up an AI-run Procurement desk with human governance: agents source, score, draft outreach, onboard, and run insurance-to-contract checks right up to the point a person owns the decision. Pre-fill auto-completed roughly four-fifths of onboarding fields in live testing — hours of data entry became minutes of review — and the desk targets sourcing exactly where coverage is thin, so every RFQ runs competitive.
Anonymized and shared with permission. Figures have been altered to protect client confidentiality; magnitudes are directional.
Bring your program into focus
Tell us where delivery is slipping. We'll show you the governance that fixes it.
Talk to Our Team →We don't just advise — we run it
End-to-end operation of mission and back-office functions, powered by a governed AI delivery center.
The output of a large team, at a cost you can justify
Some functions do not need advice — they need someone to run them well, every day. We operate mission and back-office functions as a service, with senior leadership setting direction and an AI delivery center carrying the volume.
You get consistent quality and throughput that scales up and down with the work, with a person accountable for every judgment call.
Managed Mission Operations
Run end-to-end mission and back-office functions as a service.
AI Delivery Center
A governed, AI-augmented team producing the output of much larger ones.
Product & Data Operations
Ongoing product, data, and knowledge operations at consistent quality.
Knowledge Management
Capture, structure, and reuse institutional knowledge as a living asset.
Continuous Improvement
Standardize, templatize, and compound throughput across every cycle.
We automated 70–80% of a paralegal's role — human in the loop
Agentic interventions on a mid-market law firm's real data, in their own Google stack — built natively to Gemini and GCP, not our own tools. We rebuilt the paralegal workflow across intake, conflict screening, knowledge management, drafting, email triage, and matter tracking.
Roughly three-quarters of the role automated, with a person owning every judgment call, and the same engine surfaced money the firm was leaving on the table.
Shared with permission. Figures have been altered to protect client confidentiality; magnitudes are directional.
Demo — intake agent, mid-market law firm.
Hand us the hard part
Tell us the function that never quite keeps up. We'll run it — and improve it.
Talk to Our Team →Why Kairos?Accountable to outcomes.
We're a different kind of firm. Here's what that means in practice.
Three reasons clients choose Kairos
Three commitments, one standard, and all of it accountable to outcomes we put in the contract.
Elite Pedigree. Small-Business Value.
Founders from Big 3 strategy firms — senior experts doing the actual work, without inflated overhead.
A Delivery Model Built for Speed
Our AI-native delivery center completes work roughly twice as fast as a traditionally staffed team — same scope, half the time.
We Commit to Outcomes — Contractually
FFP and T&M engagements structured around measurable cost, schedule, and quality.
per dollar
Purpose-built for the AI era
Tap a card to see what each R means in practice.
Reimagine
Reimagine
Map the mission-critical purpose of each function and challenge every assumption about how the work is structured.
Redesign
Redesign
Partner with your experts to co-design AI-first processes built around outcomes, not the old org chart.
Rebuild
Rebuild
Launch the redesigned processes at scale through our AI delivery center — high-touch oversight, high-volume execution.
Reuse
Reuse
Templatize every validated process and shift from straight-through to parallel processing, so speed compounds.
Results
Results
Measurable improvement in cost, throughput, and quality — backed by outcomes-based contracts.
More mission per dollar
See what an outcomes-based engagement could deliver for your organization.
Work With Us →Let'spartner
We bridge the gap between complex operational challenges and practical, human-centered solutions. Kairos partners with mission-driven organizations to build processes that hold up and outcomes that last.
Let's talk about your mission
Whether you're planning a transformation initiative, scoping a new capability, or figuring out where to start, we're direct and easy to reach. Tell us what you're working on.
Find us
Build the firm thatproves it can be done
We look for people who are rigorous, fast, and motivated by work that matters. If that’s you, we want to talk, even if the perfect role isn’t listed yet.
Introduce yourself
Send a resume and a few lines on the work you want to do.
impact@kairosdigitalsolutions.ai